Help / Email Us
Why didn't I receive a confirmation email from you after I had placed my order?
We had sent an order confirmation email to you on the day that you placed your order, and it contains your order details. In case you had not seen that email, we will resend a copy of it to you shortly.
To prevent our email from not reaching your Inbox in future, please tag it as "Not Spam" in your email program, add our domain sgbox.com to your email whitelist, change your spam filtering rules, and / or feedback to your email service provider about any inconvenience they might have caused you.
You may also log into your Friends account at https://www.sgbox.com/friends/friendslogin/ and click on "View order email" in the "Existing customer?" section to view the email that we had sent you in the last 60 days regarding your orders.
If the above does not answer your question, search our Help database or email us.
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