Help / Email Us
Why can't I add any product to my Shopping Cart?
This may be due to various causes. Please try to resolve the problem as follows:
1. Please ensure that your browser is cookie-enabled, that is, it accepts cookies.
For Microsoft Internet Explorer users, please select "Tools > Internet Options > Privacy > Advanced > Override automatic cookie handling". Please select "Accept" for both "First-party Cookies" and "Third-party cookies".
2. If you are using an Internet firewall program (e.g. Norton, McAfee, Trend Micro, ZoneLabs, etc.), please add our website www.sgbox.com to your list of trusted sites. If that does not help, please disable your Internet firewall program temporarily while you are shopping on our website. Please rest assured that our website is very secure. Your order details will be securely encrypted using industry standard 128-bit SSL technology.
3. Please hit the "Refresh" or "Reload" button in your browser once or a few times when you are viewing our order page to make sure you are viewing the most current version.
4. Please try again. The server may be busy.
5. If you have tried all of the above and the problem is still not solved, please email us.
If the above does not answer your question, search our Help database or email us.
Search Our Help Database
|
